Return Policy

Our Return Policy has changed, please read. We do not accept returns on Alchemy of England line; crystals; herbs; spells & metaphysical items. We charge a 20% restocking fee on all other returns.

UPDATE!!! DUE TO the COVID 19 PANDEMIC, we are NOT ACCEPTING ANY RETURNS AT THIS TIME. 

If you wish to inquire about an item, please email your question to sales@thewizardshat.com or call 717-371-2511 -Please  leave a detailed message and we will return your call with the information you requested. 

RETURNS:
We do NOT accept returns on AlCHEMY of ENGLAND brands product line; crystals; herbs; spells & metaphysical items. We charge a 20% restocking fee on all other returns.

To obtain return information, Please email returns@mythmedievalceltic.com or call for authorization code, please leave a detailed message.

We will only offer to return the shipping if the item was damaged, canceled prior to shipping, or we do not have a replacement item and must refund.


We will NOT accept a return or an exchange on any crystal or Stone; Parchment Print or Spell; Herbs; Oils; Soaps or bath items; Custom item; OR item that you did not like the color or size. They are NATURAL STONES and we have no control over their colors, size or shapes. Many of our items are used for metaphysical and spiritual practice, and can hold energy.We will ONLY offer a refund if we sent you the incorrect stone and we do not have the correct one to send as a replacement. 
We do NOT accept returns on AlCHEMY of ENGLAND brands product line.

We offer unique and fun items, many that people want to use for a party, wedding, holiday or special event. We have implemented a 20% restocking fee on all returnable items plus the buyer pays for return shipping. Items must be un-used and in the same packing as received. We will not accept a return of an items that has the tags removed or has been worn or used.


We do not accept returns on clearance items.


This is how we can offer you a quality product, which has not been used and returned, and does not harbor or hold negative energy. 



Pictures are of items sent through our studio, they are actual stones that were in stock and considered to be STOCK IMAGES, your crystal may or may not look the same. The whole Natural and Metaphysical aspect, is why this policy is in place. Crystals absorb energy, and may be transferred from one person to another without proper cleaning.


Returns must be post marked with-in 10 days of receipt and will be exchanged, credited or refunded the purchase price less 20% and EXCLUDING shipping. To obtain return information, Please email returns@mythmedievalceltic.com or call for authorization code. We will only offer to return the shipping if the item was damaged, canceled prior to shipping, or we do not have a replacement item and must refund. We do NOT accept returns on AlCHEMY of ENGLAND brands product line.

Billing & Sales Office
returns@mythmedievalceltic.com

Myth Medieval & Celtic LLC ~ The Wizards Hat
PO Box 081
Elm, Pa. 17521
717-371-2511

To obtain return information, Please email returns@mythmedievalceltic.com or call for authorization code, please leave a detailed message.
Continue